Data Protection

Data Protection in Surveys

PB CONSULT takes the issue of data protection very seriously and works in accordance with the provisions of the General Data Protection Regulation (DSGVO) and all other data protection regulations. We conduct the mobility survey in Nuremberg on behalf of VAG Verkehrs-Aktiengesellschaft (VAG) and in cooperation with the city of Nuremberg.

Your participation in the survey and all the information you provide are voluntary. Non-participation will not result in any disadvantages for you. You can participate in the online survey without providing an access code. The anonymity of your data is guaranteed in any case. All your personal data will be treated as strictly confidential and will not be accessible to third parties in any way.

You can find detailed information on data protection in the Nuremberg mobility survey here.


Website Privacy Policy

The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention. When you visit our website, our web servers record automatically the standard internet protocol (IP) address of your internet service provider, the website from which you visit us, the websites you actually visit by us and the date and length of your visit. This information is absolutely necessary for the technical transmission of the websites and the safe operation of the server. No personalized analysis of data takes place.

Should you send us data via the contact form, these data will be stored on our servers in the course of data backup. Your data will be used only for the purposes of processing your request. Your data will be treated in strict confidentiality. No data will be passed on to a third party.


PB-Consult GmbH
Managing directors:
Graduate economist Thomas Kahn
Graduate engineer Georg Kern
Planungs- und Betriebsberatungsgesellschaft mbH
Rothenburger Str. 5
90443 Nürnberg
Telefon: +49-911 32239-0
Telefax: +49-911 32239-10

Personal Data

Personal data is any personal information about you. This includes your name, address and email-address. You must disclose no personal data in order to use our website. In some cases, however, we will need your name and address as well as further information so that we can provide you with the services you require.

The same applies in order to provide you upon your request with information or to answer your questions. In these cases we will make you aware of that. Furthermore we store only data, automatically or voluntarily provided by you.

When you use one of our services, we usually collect only data, necessary for us to be able to offer you our services. This may include asking you for additional information, which is voluntary in nature. Anytime we process personal data, we do this in order to provide you with our services and to achieve our commercial goals respectively.

Automatically Stored Non-personal Data

When you visit our website, we store certain information for administrative and technical reasons, such as type and version of the used browser, date and time of access as well as IP address.

This data is anonymized and used for statistical purposes only, or to improve our internet and online services.

This anonymized data is stored – separately from personal data – on secure systems and cannot be assigned to any individual persons. This means that your personal data is protected at all times.


When you visit our websites, we might save information on your computer in the form of cookies. Cookies are small files or pieces of information sent by an internet server to your web browser and stored on the hard drive of your device. Only the IP address will be saved here and no personal data. The information stored in the cookies makes it possible to automatically recognize you as visitor the next time you access our webpage, whereby the use will be made easier for you.

Of course, you can also visit our webpage without accepting any cookies. If you do not wish your device to be recognized the next time you visit our website, you can also refuse the use of cookies. You can do so by adjusting the current settings of your internet browser to „disable cookies“. The respective approach is described in the instructions for use of your web browser. However, if you decide not to accept the use of cookies, this may lead to certain restrictions on the use of our website and you may not be able to make full use of all the website functions.


We have taken technical and organizational measures to protect the data you have provided us from loss, damage, manipulation and unauthorized access. All our employees and third-party service providers are obliged to adhere to the applicable data protection laws..

All your personal data collected or processed by us will be encrypted and therefore protected before being transferred. That means that your data can not be abused by a third party. The security measures taken by us are subject to a constant improvement process and our privacy policies are continuously being revised. Please make sure that you have the most currently released version.

Data Subject Rights

Please contact us at any time, when you need information about your personal data stored or when you want your data to be corrected or deleted. Furthermore you have the right to restriction of processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR) as well as the right to data portability (Art. 20 GDPR).

In such cases, please contact us directly.

Changes to this Privacy Policy

We reserve the right to change our privacy policy, if -due to new technologies- necessary. Please make sure that you have the latest version of this policy. If fundamental changes are made to our privacy policy, these will be published on our website.

All interested parties and visitors to our webpage can contact us in all data protection matters at:


Should our data protection officer not be able to answer your concern to your complete satisfaction, for you remains in every case the right of complaint with a supervisory authority